Please click here for the full terms and conditions...
If you have any further queries or would like to book this holiday please give one of our chalet advisers a call on 01822 617761.
A full copy of the booking terms and conditions are available in advance upon request and will be sent to you at the time of booking.
A brief summary of the booking conditions are listed below;
Deposits
Payment In order to confirm your booking, a deposit of £200 per person (or full payment if booking within eight weeks of departure) must be paid at the time of booking.
Amendment fees
Changes by you Should you wish to make any changes to your confirmed holiday, you must notify us in writing including email) as soon as possible. Whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests. Where we can, a minimum amendment fee of £25 per person will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. A change of holiday dates will normally be treated as a cancellation of the original booking and rebooking in which case cancellation charges will apply.
Changes may result in the recalculation of the holiday price where, for example, the basis on which the price of the original holiday was calculated has changed.
Group discounts
If applicable are always calculated on the initial numbers booked and confirmed. Any additional passengers added at a later date do not qualify for group discount calculations.
Deals or offers
Deals or offers rerlating to ski passes/ski equipment such as '2-for1' must be added at the time of booking.
Ski/board carriage
There is a charge of £40 when ski/board carriage is pre-booked. If equipment is not pre-booked the charge is £50 at the airport and there is no guarantee it will be accepted by the airline. Please note that ski carriage may be substantially higher on non Le Ski flights (mainly early and late season) - please enquire when booking.
Cancellation terms
Cancellation by you Should you or any member of your party need to cancel your chosen holiday once it has been confirmed, the party leader must immediately advise us in writing. Your notice of cancellation will only be effective when it is received in writing by us at our offices. As we incur costs from the time we confirm your booking, the following cancellation charges will be payable. Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total cost payable by the person(s) cancelling excluding insurance premiums and amendment charges. Insurance premiums and amendment charges are not refundable in the event of the person(s) to whom they apply cancelling. Period before departure within Cancellation which written notification of charge per cancellation is received by us person cancelling more than 56 days Deposit only.
29 – 56 days 40%
15 – 28 days 65%
8 – 14 days 85%
0 – 7 days 100%
Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your insurance policy. Claims must be made directly to the insurance company concerned. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/ or any concessions agreed for your booking were based, we will recalculate these items and reinvoice you accordingly. If any member of your party is prevented from travelling, the person(s) concerned may transfer their place to someone else (introduced by you) providing we are notified not less than two weeks before departure. Where a transfer to a person of your choice can be made, all costs and charges incurred by us and/or incurred or imposed by any of our suppliers as a result together with an amendment fee of £50 must be paid before the transfer can be effected. For flight inclusive bookings, you must pay the charges levied by the airline concerned. As most airlines do not permit name changes after tickets have been issued for any reason, these charges are likely to be the full cost of the flight.
Insurance You must have insurance which provides cover that is suitable and adequate for your specific requirements. We do not check insurance policies.
Your holiday includes; Return flights from London Gatwick to Chambery. Please add £40 for Manchester to Chambery flights. Return transfer from airport to your resort when using our flights. Chalet board: cooked breakfast, afternoon tea and a 3-course evening meal with unlimited wine at dinner, coffee and mints 6 nights a week. Champagne reception once a week, canapés twice a week. Cheeseboard and kir once a week. Bath and hand towels - these are changed midweek. The services of resort staff. Taxe de sejour, other French taxes & VAT. UK & EC departure, arrival, airport & security taxes. 100% financial protection
Your holiday does NOT include:Winter Sports Insurance - see Insurance for details. Ski carriage is £40 per set of skis/boards if booked in advance or £50 at the airport - if the airline agree to take your equipment. Evening meal on staff's day off (Thursday). Ski passes, lessons or ski hire.
The holiday operator holds an Air Travel Operator's Licence granted by the Civil Aviation Authority (CAA). The ATOL number is 2307. In the unlikely event of the operator's insolvency, the CAA and ABTA will ensure that you are not stranded abroad and will arrange to refund any money you have paid in advance of your holiday. This operator is also a member of ABTA, membership number V3614, and therefore obliged to maintain a high standard of service to you by ABTA's Code of Conduct.
For your protection, Chaletline are members of the Travel Trust Association(TTA) No R7209. Further information is available by clicking here.