We were very excited to see this week that TTG (the Travel Trade Gazette) secretly called Chaletline recently and rated our service at 98%.
That placed us ahead of the other two travel agencies and one online service that the ‘Mystery Shopper’ tested. Their comments about us included:
‘The graphics and colours on the site looked great.’
‘When I called, the agent explained everything’
‘The choices provided matched my budget and the dates I had in mind.’
‘I was impressed by the quick response.’
‘They inspired me with confidence’
Ultimately TTG concluded:
‘Chaletline was the winner because Jane’s customer service was excellent. She really understood my needs and tried her best to fulfil them.’
Why not try out our service yourself when you book your next catered ski chalet holiday? Call us on 01822 617761.
Article by Iain Martin